1. Introduction

Welcome to Intention AI. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our mobile application and services ("Service"). BlueEcom FZ LLE ("we," "our," or "Company") is committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

2.1. User-Provided Information
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We collect the following information that you provide directly:
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• Authentication Information: Data required for account creation and maintenance.
• User Profile Data and Preferences: Information related to your profile, including settings and preferences.
• Screenshots Uploaded for Analysis: Any screenshots you upload for analysis purposes.
• Optional Profile Information: Gender and other optional details you choose to provide.
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2.2. Automatically Collected Information
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We automatically collect certain information when you use our Service, including:
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• Usage Statistics and Interaction Data: Information about how you interact with the Service.
• Technical Information About Your Device: Data regarding the device you use to access the Service, such as operating system and browser type.
• Analysis History and Results: Records of previous analyses conducted through the Service, including results.
• Service Performance Metrics: Data related to the performance of the Service, helping us improve user experience.
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2.3. Temporary Data
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We may temporarily store the following types of data:
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• Screenshots Uploaded for Analysis: Screenshots are temporarily stored during the analysis process.
• Processing Data During Analysis: Data generated during the analysis is temporarily retained for processing purposes.
• Cache Data for App Performance: Cache data may be stored to enhance application performance and speed.

3. How We Use Your Information

3. How We Use Your Information
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3.1. Primary Uses
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We use your information for the following primary purposes:
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• Providing AI-Powered Conversation Analysis: To deliver insights and evaluations based on your uploaded content.
• Managing Your Account and Subscription: To facilitate account creation, maintenance, and subscription management.
• Processing Your Uploaded Content: To analyze and process the content you provide for evaluation.
• Delivering Analysis Results: To communicate the results of your analyses to you.
• Maintaining and Improving Our Service: To ensure the functionality and quality of our Service.
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3.2. Communication Purposes
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We may use your information to communicate with you regarding:
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• Analysis Completion Notifications: Informing you when your analysis is complete.
• Low Credits Reminders: Notifying you when your account balance is low.
• Credits Purchase Confirmations: Confirming your purchases of additional credits.
• Daily Reminders (Optional): Sending optional reminders to engage with the Service.
• Weekly Insight Notifications: Providing weekly insights based on your usage or interests.
• Inactivity Reminders: Alerting you if there has been a period of inactivity on your account.
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3.3. Service Improvement
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We utilize your information to enhance our Service by:
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• Enhancing User Experience: Improving the overall experience based on user feedback and behavior.
• Developing New Features: Identifying opportunities for new features and functionalities.
• Improving Analysis Accuracy: Refining our algorithms and processes to increase the accuracy of analyses.
• Maintaining Service Security: Ensuring the security of our Service through ongoing monitoring and updates.

4. Data Storage and Security

4.1. Storage Methods
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• Secure Cloud Storage: We utilize secure cloud storage solutions provided by enterprise-grade providers to ensure data safety.
• Encrypted Data Transmission and Storage: All data is transmitted and stored using encryption to protect against unauthorized access.
• Temporary Storage for Processing: Data may be temporarily stored during processing to facilitate analysis.
• Secure Database Systems: Our systems are built on secure database architectures to safeguard user information.
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4.2. Security Measures
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• Industry-Standard Security Protocols: We implement security protocols that meet industry standards to protect user data.
• Regular Security Audits: Our systems undergo regular security audits to identify and mitigate potential vulnerabilities.
• Employee Access Controls: Access to sensitive data is restricted to authorized personnel only, ensuring confidentiality.
• Incident Response Procedures: We have established procedures for responding promptly to any data breaches or security incidents.
• Automated Security Updates: Our systems are regularly updated automatically to protect against emerging threats.

4.3. Data Retention
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• Automatic Deletion After Analysis Completion: Once content analysis is complete, the data is automatically deleted from our servers.
• 30-Day Maximum Retention for Monitoring Purposes: In certain cases, data may be retained for up to 30 days for monitoring abuse or misuse before deletion.
• Account Data Retained While Account is Active: User account data will be retained as long as the account remains active.
• Immediate Deletion of Sensitive Data After Processing: Sensitive data is deleted immediately after processing to ensure privacy and security.

5. Your Privacy Rights and Choices

5.1. Access and Control
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You have the following rights regarding your personal data:
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• Right to Access Your Personal Data: You can request access to the personal data we hold about you.
• Right to Request Data Deletion: You may request the deletion of your personal data at any time.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: You can withdraw your consent for data processing at any time.
• Right to Update Preferences: You have the right to update your communication preferences and settings.
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5.2. Notification Preferences
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You can control your notification preferences for the following:
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• Marketing Notifications: Manage your preferences for promotional communications.
• Results Notifications: Choose whether to receive notifications regarding analysis results.
• Daily Reminders: Opt in or out of daily reminders related to your account activity.
• Weekly Insights: Decide if you want to receive weekly insights based on your usage.
• Service Updates: Control notifications related to updates and changes in the Service.
All notification preferences can be managed through the app settings.

5.3. Account Deletion
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You have the option to delete your account at any time:
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• Request Account Deletion: You can submit a request for account deletion whenever you choose.
• 30-Day Grace Period Before Permanent Deletion: There is a 30-day grace period during which you can change your mind before permanent deletion occurs.
• Option to Download Your Data Before Deletion: You will have the opportunity to download your data prior to account deletion.
• Complete Removal of Personal Information: Upon deletion, all personal information will be completely removed from our systems.

6. Data Processing and Analysis

6.1. Automated Processing
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We engage in the following automated processing activities:
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• AI-Powered Conversation Analysis: Utilizing artificial intelligence to analyze digital communications for insights.
• Automated Content Moderation: Implementing systems to automatically review and moderate user-generated content.
• Usage Tracking for Subscription Management: Monitoring user activity to manage subscriptions effectively.
• Security Monitoring Systems: Employing automated systems to monitor for security threats and ensure the integrity of our Service.

6.2. Content Analysis
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Our content analysis processes include:
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• Screenshot Processing for Insights: Analyzing uploaded screenshots to provide valuable insights based on the content.
• Temporary Storage During Analysis: Screenshots are temporarily stored while being processed for analysis.
• Automatic Deletion After Processing: Once the analysis is complete, all processed content is automatically deleted from our servers.
• No Retention of Analyzed Content: We do not retain any analyzed content beyond the processing phase, ensuring user privacy.

7. Data Protection

7.1. Security Protocols
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We implement the following security protocols to safeguard user data:
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• Encryption of Sensitive Data: All sensitive data is encrypted during transmission and storage to prevent unauthorized access.
• Secure Data Transmission: We utilize secure protocols such as SSL/TLS to ensure safe data transmission over the internet.
• Regular Security Updates: Our systems are regularly updated to address vulnerabilities and enhance security measures.
• Access Control Systems: We employ access control mechanisms to restrict data access to authorized personnel only.
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7.2. Breach Response
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In the event of a data breach, we have established the following response protocols:
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• Incident Detection Systems: We utilize systems to detect security incidents promptly.
• Prompt Notification Procedures: Users will be notified immediately in the event of a data breach that affects their personal information.
• Mitigation Protocols: We have protocols in place to mitigate the impact of any detected breaches.
• Recovery Processes: Our recovery processes ensure that we can restore services and data integrity following an incident.

8. Children’s Privacy

• Service Not Intended for Users Under 13: Our Service is not designed for use by individuals under the age of 13.
• No Knowing Collection of Children’s Data: We do not knowingly collect personal data from children under 13 years of age.
• Immediate Deletion if Discovered: If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information.
• Account Termination for Underage Users: Accounts found to be registered by users under the age of 13 will be terminated promptly.

9. Changes to Privacy Policy

• Right to Update Policy as Needed: We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for legal, regulatory, or operational reasons.
• Notification of Significant Changes: Users will be notified of any significant changes to the Privacy Policy that may affect their rights or obligations.
• Email Notification for Major Updates: For major updates, we will provide notification via email to ensure users are informed of important changes.
• In-App Notifications of Changes: Users may also receive in-app notifications regarding changes to the Privacy Policy when they access the Service.

10. Contact Information

For inquiries regarding these Terms:

• Website: intention-ai.com
• Support: Through mobile application
• Legal: legal@blueecom.com

11. International Data Processing

11.1. Data Transfer
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• Global Service Operation: Our Service operates on a global scale, allowing us to provide consistent support and functionality to users worldwide.
• Secure International Transfers: We ensure that all international data transfers are conducted securely, adhering to best practices and legal requirements.
• Compliance with Data Protection Laws: All data transfers comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union.
• Appropriate Safeguards for Transfers: We implement appropriate safeguards for data transfers, such as standard contractual clauses or other legal mechanisms to ensure adequate protection of personal data.
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11.2. Data Protection Standards
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• Consistent Global Standards: We maintain consistent data protection standards across all regions in which we operate.
• Regional Compliance Measures: Our practices are adapted to meet regional compliance requirements, ensuring that we respect local laws and regulations.
• International Security Protocols: We adhere to international security protocols to protect personal data during processing and transfer.
• Cross-Border Data Protection: We implement measures to ensure that personal data is protected when transferred across borders, in line with global best practices.

12. International Data Processing

We process your data based on the following legal grounds:
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• Contract Performance: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract.
• Legal Obligations: We may process your data to comply with our legal obligations under applicable laws and regulations.
• Legitimate Interests: We process your data based on our legitimate interests, provided that such interests are not overridden by your rights and interests.
• Your Consent: In cases where we require your consent to process your personal data, we will obtain your explicit consent before proceeding.

12. Third-Party Services

• Use of Trusted Service Providers: We engage with trusted third-party service providers to assist in delivering our services and enhancing user experience.
• Strict Data Handling Requirements: All third-party service providers are required to adhere to strict data handling and security requirements to protect your personal information.
• No Unauthorized Data Sharing: We do not share your personal data with third parties without your consent, except as necessary to provide the Service or as required by law.
• Regular Security Assessments: We conduct regular security assessments of our third-party service providers to ensure compliance with our data protection standards and to mitigate any potential risks.

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BlueEcom FZ LLE

United Arab Emirates

All products of Intention AI are developed by BlueEcom FZ LLE, a company incorporated in the United Arab Emirates.

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